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For operations leaders

Handle more agency business with lower operating costs

Policy, claims, and bookroll data move without a manual touch. Your back office holds its size as you grow.

Connect directly into the systems agencies already use, decreasing your back-office cost and increasing productivity

Policy information flows directly into the same systems agents use to sell and service the lines you write without manual touch. Applied’s connectivity and data exchange makes sure the paper friction and manual work is no longer holding your operations back.

  • 4 hours

    Time to move a book

    A national carrier moved 1,800 policies and $11 million of premium inside a single afternoon.

  • 38%

    More cases per person

    One insurer reports handling that many more claims cases with that many fewer people on processing.

  • 70%

    Decrease in time

    One carrier saw intake-to-decisioning time fall by 70%, from two to three days to two hours

The work that stops being manual

Supporting your team throughout the policy lifecycle.

Take in a submission without anyone typing it

Submissions arrive as structured data, so your intake resources lower.

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Grow your book through the agencies you already appoint

You ask an agency for a slice of their book: one line, one state. Bookroll sends the whole batch back ready to quote in one consistent file.

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Qualified risks reach a decision on their own

Risks that can be straight-through processed clear without human review, so your people focus on the exceptions.

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Your agents answer their own status questions

Policy, billing, and claims updates reach agency systems overnight, so fewer calls reach your service desk.

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What operations leaders report

We’ve seen a statistically significant lift in submission volume from agencies before and after they completed their Ivans integration, a quantitative reflection of how much easier it is to do business with us.

John Repka
John Repka SVP of Sales and Revenue Operations Honeycomb Insurance

Legacy systems, manual processes, and siloed data aren’t just inefficiencies anymore. They’re barriers to growth.

Adam Denninger Headshot
Adam Denninger Chief Operating Officer Hiscox

Frequently asked about carrier operations

Carrier operations teams automate service workflows by sending policy and claims data straight into agency management systems instead of answering requests one at a time. The exchange runs on a schedule rather than on someone’s attention.

Your staff keep the exceptions and the judgment. The routine delivery stops arriving as work.

Direct integrations cover your largest partners and leave the rest. One network connection reaches more than 38,000 agencies, and 700-plus carriers and MGAs already exchange data across it, which is reach your team never builds or maintains.

The question worth asking is how many of those one-off connections you would retire.

Usually in book transfers and in document delivery, because both are high-volume, low-judgment, and already measured. A book roll that used to occupy staff for weeks is the easiest before-and-after to put in front of a finance committee.

Intake automation delivers sustained compounding value over time.

Operations owns the outcome, because the numbers that move are manual touches, re-keying rates and cost per transaction. Integration, hosting, and data governance come with the platform rather than as a build your engineers have to schedule.

IT still signs off. It does not have to supply the roadmap slot.

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