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Applied Epic Billing and payments

Collect premium however the client wants to pay it

Your client pays by card, ACH, or digital wallet. The money reaches the account the moment it clears, with nothing left to key in.

Every outside payment tool your agency uses handles two steps of an eleven-step billing chain

A check takes six business days, a card payment lands in a processor's report, and either way someone keys it in by hand.

Payments collected and facilitated through Applied Epic connect the chain. The client pays how they want, and the money lands on the right account, all without the complexity of managing multiple tools.

Key benefits

What Applied Epic payments changes for an agency's finance team

Money in the bank sooner

Premium clears in days rather than waiting on the mail and a manual deposit, which is working capital the agency can use.

Less accounting time on receipts

Payments land on the right invoice as they clear, so nobody spends the week keying a processor's report into the ledger.

More policies financed

Every client sees a financing option at checkout rather than only the ones who think to ask.

Less payment-data liability

Card and bank details are encrypted and tokenized to PCI Level 1 and NACHA standards, so the agency isn't holding the risk itself.

Every payment posts back to the client’s account the moment it clears

How it works

Run payments inside Applied Epic, not beside it

Post every transaction to the right invoice in real time. No second login and no export of payment details.

Ask for payment while you’re servicing

Send a payment link by email or text, and the client pays on your agency’s branded page. Stop chasing manual payments.

Let clients pay the way they prefer

Take ACH, card, digital wallet or financing, and let clients store the payment method for next time or settle multiple invoices with a single payment. Give choice and make it easy.

Every payment posts back to the client’s account the moment it clears

Offer premium financing without sending clients to a separate portal

How it works

Turn a policy quote into a finance agreement

Using a policy quote, let AI extract and fill the coverage, premium and carrier details straight into the finance application. Get financing in minutes without the wasted time of rekeying information.  

Show financing next to pay-in-full at checkout

Collect the e-signature and the down payment on the same page, without a separate financing portal login. Maintain the trust and relationship with your brand.

Close the loop without a manual entry

When the down payment clears, Applied Epic automatically saves the signed agreement to the account and marks the policy as financed. Multiple steps consolidated into one. 

Offer premium financing without sending clients to a separate portal

Part of Applied Epic

Payments synced seamlessly to servicing and accounting

A payment collected today shows up on the invoice, the policy, and the ledger, so nobody reconciles the same dollar twice.

Explore the full platform

Key features at a glance

The rest of what Billing and Payments handle, from paper checks to partner routing.

  • Integrated lockbox

    Paper checks are routed to Applied’s lockbox processing centers, digitized, and matched to the client account, typically within one business day.

  • Branch and trust account setup

    Merchant accounts group by branch, deposits follow your banking structure, and trust accounts stay separate.

  • Payment portal and reporting

    Payments, settlement status, payout details and exceptions sit in one view, with reports exportable for audit.

  • Financing before the policy exists

    Financing can be offered for several quotes at once, and whichever the client picks and pays for becomes the policy.

  • Finance partner configuration

    Each offer routes to the right partner with the configured minimum amount, carrier and business type.

  • Compliance and security built in

    Payment data is encrypted and tokenized to PCI Level 1 and NACHA standards, reducing agency liability and fraud exposure

logo with sparkle graphic

AI automation built into Applied Epic

Epic Conductor puts AI to work across the assembly line of insurance, wiring together workflows in placement, servicing, accounting, and renewals to take manual, redundant work out of your day. It runs directly inside Applied Epic, using the data, records, and permissions you already have set up. Your team hands off the rekeying and searching, and spends more time growing the top line and doing the advisory work you know best.

Explore Epic Conductor

  • 2x


    More policies financed

    When insureds can choose monthly installments beside pay in full at checkout.

  • 50%


    Paid within 24 hours

    Share of invoices settled by card or ACH when emailed the link to pay.

  • 1 in 3


    Insureds choose financing

    When the option to finance appears during checkout.

Frequently asked about Payments

Insurance payment processing in most agencies runs through a mix of paper checks, a third-party processor, and manual entry into their agency management system, so every payment gets re-entered somewhere. Payments in Applied Epic handles invoicing, collection, and receipt application within the same system where the policy lives, so nothing gets rekeyed after the fact.

Yes. Insureds pay by ACH, card, or digital wallet on a checkout page branded to your agency, not a processor. Payment links are generated from Applied Epic servicing screens and go out by email or text, and every completed payment posts back to the client’s account automatically.

With Premium Finance, the insured sees the financing option next to pay-in-full at checkout, e-signs the agreement, and pays the down payment without leaving the page or logging into a separate portal.

Premium Finance is embedded inside Applied Epic and connects to external finance partners rather than a third-party portal that a producer has to log into separately. Agencies configure selection criteria by minimum amount, carrier, and business type, so the right partner routes automatically for each offer.

Yes. Insureds choose ACH, card, or digital wallet at checkout, and your agency configures which options are available at the agency, branch, or merchant group level. Every payment posts back to the right policy and invoice automatically, with nothing left for finance to match by hand afterward.

Yes. Applied Pay is now called Applied Epic Payments. It is the same capability under a new name, running natively in Applied Epic rather than as a separate product – invoicing, collection and receipt application all happen in the system your team already services the policy in.