United States
Canada (English)
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Real-time delivery
Downloads run across the business day for agents to pick up as they work.
Customer Story
Cincinnati Insurance Companies keeps agents up to date all day
Ivans Download sends policy updates into agents’ systems all day, so they can answer client questions quickly.
Challenge
Agents work in their own systems all day
Cincinnati Insurance Companies is focused on agency connectivity and efficiency. Its agency partners spend the working day inside their agency management systems, and that is where they need current policy details when a client has a question.
The carrier wanted to reduce friction for those agents, so they could answer client questions quickly and give clients updated policy details from the system they already use.
Cincinnati, OH
Headquarters
32 Years
As an Applied Customer
Additional Info
Employees: 4,000+
Solutions
Solution
Downloads that run in real time
Cincinnati Insurance sends real-time downloads through Ivans Download directly into its agency partners’ management systems. Downloads run throughout the day, and agents pick them up in the system where they already work.
Cincinnati Insurance built its downloads around where agents spend their day, so updated policy information is ready for them in their own system.
How Ivans Download helps
Cincinnati Insurance delivers policy information through Ivans Download to the systems its agents use all day.
Current policy details
Agents have up-to-date policy information on hand when a client asks about coverage.
Updates in the agency system
Carrier updates arrive in the agency management system agents already work in.
Results
Quicker answers for clients
With downloads arriving through the day, Cincinnati Insurance’s agents can answer client questions quickly and provide updated policy details to their clients.
For Cincinnati Insurance, the connection supports its focus on agency connectivity and efficiency, with agents getting the policy information they need inside the systems where they work.
Additional Resources
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Video
The Value of Ivans Download within Agency Management Systems
Watch our video for a demo and overview of download for Applied Epic® agents.
Watch Now -
Insight Article
From Manual to Modern: An Insurance Carrier’s Journey to Digital Connectivity
Discover how carriers are transforming their operations from manual tasks to modern digital connectivity, enhancing agency collaboration and improving efficiency with cutting-edge technology tools.
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Customer Story
Merchants Insurance Group
Merchants Insurance Group streamlines communication workflows with Ivans.
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Deliver policy updates where agents work
Talk with our team about sending real-time downloads into your agents’ management systems throughout the day with Ivans Download.