Summary

One integrated platform for a family-owned broker

Hylant, a family-owned broker, once ran multiple disparate systems across its functional lines. That setup caused disruption and inefficiency and left the team with a fragmented view of its clients. 

To fix it, Hylant made a strategic decision to simplify its systems. It partnered with Applied and adopted the broader Applied ecosystem, running benefits, payments and other digital applications through Applied Epic alongside comparative rating and carrier connectivity. The goal is streamlined operations, stronger client engagement and a singular view of each client.